Recent M-Netics research found that traceability and identification of a recipient was the number one benefit of proof of delivery technology. Nothing identifies people better than photographs – providing a complete record of exactly who signed for a given consignment.
High resolution colour photograph can be taken for a variety of reasons including re-visit charging when no one is present or no access is available. They can also be used for recording damage to goods and parcels for insurance purposes – critical in the automotive logistics sector.
Such records of not only the state of goods, but also the situation at the point of delivery can turn potentially loss making accounts into sources of profitable improvements in customer service.